Effective Date: 2026/01/05

1. Introduction At IBSTUDIO, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

• Book appointments
• Contact us via WhatsApp, email, or in person
• Use our services

2. Information We Collect We may collect the following information:

• Personal Details: Name, phone number, email address
• Booking Details: Services booked, date, and time of appointments
• Payment Information: Payment method and transaction details (collected in person)

We do not collect sensitive personal information beyond what is required for treatments.

3. How We Use Your Information Your information is used for:

• Booking & Appointment Management: Confirm appointments and send reminders
• Communication: Responding to inquiries or follow-ups
• Payment Processing: Collecting payments in person
• Marketing: Sending promotions only if you opt in

Your information will never be sold or shared with third parties for marketing purposes.

4. How We Store and Protect Your Information

• Client data is stored securely in our booking system (Setmore) and on password-protected devices
• Reasonable measures are taken to prevent loss, theft, or unauthorized access
• Data is retained only as long as necessary for business purposes

5. Your Rights (POPIA Compliance) Under the Protection of Personal Information Act (POPIA), you can:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information

Contact us via WhatsApp to exercise your rights: https://wa.me/27763826009

1. Cookies & Website Data Our website may use cookies to improve user experience. Cookies do not collect personal information. You can disable cookies in your browser if preferred.
2. Changes to This Privacy Policy IBSTUDIO may update this Privacy Policy from time to time. Any changes will be reflected here with an updated effective date.
3. Contact Us For questions about your privacy or this policy:

• Email: ingebraaschmakeup@gmail.com
• Phone/WhatsApp: 0763826009

Address: 7 Myburgh street, Strand, Cape Town.